Self-catering 2 Bedroom Coral Point Apartment in Sibaya Precinct

Beautiful apartment, but our stay was severely impacted by poor host support, a roach infestation. Positive: The location was great. It was peaceful. Negative: Our experience with the hosts was disappointing, as they were unresponsive and unhelpful during several issues we encountered throughout our stay. Although the apartment appeared clean upon arrival, we soon discovered a significant cockroach infestation. We found dead roaches in the shower and live ones throughout the kitchen and sink area. Despite providing photographic evidence to the hosts, our concerns were ignored. Additionally, the apartment was fitted with a prepaid electricity system. On the night of our arrival, the power unexpectedly went out, leaving us in complete darkness at approximately 2 a.m. Repeated attempts to contact the hosts were unsuccessful. Security personnel on-site advised us that there might be a prepaid meter within the apartment. After locating it, we discovered that the meter’s battery was dead, requiring us to search the apartment for a compatible replacement. In these challenging conditions, we were forced to purchase electricity ourselves to restore power—an expense that has not been reimbursed to date. The following morning, the host’s only response was a brief apology. They later sent a new electricity voucher, but when we informed them that it had already been used, they insisted it had been loaded successfully despite our evidence to the contrary. While the apartment itself is beautiful and well-located, the management company (Mafadi Air Reservations) has unfortunately reflected poorly on the property and its owner through their lack of professionalism and inadequate guest support.

Positive: Good location Negative: We were told that cleaning services in R800 once off, when we enquired why price went up from R350 they said because of VAT increase. Staff is very rude and lacks customer service.

Not easy to checkin Positive: The location is good Negative: We arrived early in the morning after booking and securing an early check-in for the previous day. Unfortunately, we could not checkin until midday. This left my family and me stranded after a long overnight drive. The lack of clarity and preparedness was disappointing, as we had made prior arrangements to avoid such inconvenience. Better communication and adherence to promised check-in times would have greatly improved our experience.

Positive: The place was super clean and the amenities provided were great. Location was perfect. It was great value for our money with exceptional views Negative: I loved everything!

it was just okay Positive: Nice room and Pool area and the location was perfect and easy to reach Negative: I couldn't watch Soccer as there was no sound and when I informed the host I was told that they don't have DSTV I sent a picture of it playing without a sound however there was no joy' The main bedroom didn't lock which was a bit uncomfortable